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CompTIA A+ Core 2 V15

CompTIA A+ Core 2 220-1202 Practice Test

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A+ Core 2 220-1202 daily questions

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Question 1 of 10
Objective 2.1 Security

A technician is reviewing endpoint malware defenses for Windows workstations. Which practice should remain enabled?

Concept tested:
Source:Microsoft Defender Antivirus protection
Question 2 of 10
Objective 4.3 Operational procedures

During a ticket escalation, a technician reaches the limits of their support scope. What is the most appropriate next step to ensure a seamless transition to the next support tier?

Concept tested:
Question 3 of 10
Objective 1.3 Operating systems

A technician is restoring macOS while preserving the normal disk layout. Which Apple recovery feature is appropriate?

Concept tested:
Question 4 of 10
Objective 1.1 Operating systems

A Windows workstation has experienced repeated operating system errors, leading to possible corruption of protected system files. Which command should the technician use to verify and repair these files?

Concept tested:
Question 5 of 10
Objective 4.4 Operational procedures

A company is assessing its disaster recovery strategy. What is the most critical recommendation for ensuring data can be successfully restored after a data loss event?

Concept tested:
Question 6 of 10
Objective 3.1 Software troubleshooting

A Windows PC shows a blue screen after a driver update. Which evidence should help narrow the cause?

Concept tested:
Question 7 of 10
Objective 1.4 Operating systems

A vendor bulletin announces an operating system security update for an Android phone. What should the technician do to apply this update?

Concept tested:
Question 8 of 10
Objective 3.3 Software troubleshooting

A browser displays fake malware warnings, opens redirects, and asks the user to call a support number. What should the technician do?

Concept tested:
Question 9 of 10
Objective 2.4 Security

A technician is replacing obsolete WEP on a wireless network that supports modern security. Which option should be selected?

Concept tested:
Question 10 of 10
Objective 4.2 Operational procedures

A service outage is impacting multiple departments, and users require timely updates. What should the technician communicate to stakeholders?

Concept tested:
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The free daily A+ Core 2 set includes crawlable question text, answer choices, correct answer labels, objective mapping, and source links. Only the first SEO card includes answer explanations and any extra learning features. Pro-only bank questions stay locked; this section mirrors only the 10 free daily questions already shown on this page.

Question 1 A technician is reviewing endpoint malware defenses for Windows workstations. Which practice should remain enabled?

Answer choices

  1. A. Keep real-time antivirus protection and security intelligence updates enabled on endpoints
  2. B. Run antivirus only after confirmed ransomware events
  3. C. Disable heuristic scanning to reduce CPU permanently
  4. D. Rely on browser pop-up blockers as primary defense

Correct answer

Keep real-time antivirus protection and security intelligence updates enabled on endpoints

Real-time endpoint protection and current security intelligence help detect and block malware before it spreads. Keeping protection enabled is a baseline control for supported Windows endpoints. Running scans only after major incidents or disabling heuristics leaves endpoints exposed for too long.

Wrong-answer review

  • B. Run antivirus only after confirmed ransomware events: Run antivirus only after confirmed ransomware events waits until damage is confirmed instead of maintaining continuous protection.
  • C. Disable heuristic scanning to reduce CPU permanently: Disable heuristic scanning to reduce CPU permanently removes a detection method that helps identify suspicious behavior.
  • D. Rely on browser pop-up blockers as primary defense: Rely on browser pop-up blockers as primary defense is browser-focused and cannot replace endpoint antimalware protection.

Extra learning features

Why candidates miss this

Disabling heuristic scanning significantly weakens malware detection capabilities. Many assume that heuristic scanning is solely a CPU resource hog, overlooking its role in identifying novel malware based on behavior. Real-time protection relies on both signature-based and heuristic methods; removing heuristics creates a substantial security gap. Likely wrong answer: Disable heuristic scanning to reduce CPU permanently Review focus: Microsoft Defender Antivirus protection

Interview question

Q: We're seeing an increase in malware detections on our Windows workstations. Describe your approach to ensuring our endpoint protection is effective. Strong answer: First, I'd verify that real-time antivirus protection and security intelligence updates are enabled on all endpoints. That's the baseline. Beyond that, I'd review the configuration of heuristic scanning – disabling it can reduce CPU usage, but it also reduces detection capabilities. We should also monitor the effectiveness of our endpoint detection and response (EDR) solution, looking for trends and gaps in coverage. Regularly testing our defenses with simulated attacks is also crucial.

  • Understanding of endpoint protection components
  • Importance of updates and heuristics
  • Proactive monitoring and testing
  • EDR capabilities
  • Defense-in-depth approach

Caution: Answering 'just enable antivirus' without discussing updates, heuristics, or ongoing monitoring demonstrates a lack of understanding of modern endpoint protection. Candidates who suggest disabling security features to improve performance are ignoring the primary goal.

Why this matters

Delayed detection means a longer infection window, potentially impacting many systems. Enabling real-time protection and updates minimizes that blast radius, reducing recovery time and support tickets.

Objective/domain: Security

Source: Microsoft Defender Antivirus protection

Question 2 During a ticket escalation, a technician reaches the limits of their support scope. What is the most appropriate next step to ensure a seamless transition to the next support tier?

Answer choices

  1. A. Escalate without diagnostic notes
  2. B. Escalate the ticket using documented handoff paths, thresholds, and responsibilities
  3. C. Escalate all tickets immediately to tier 3
  4. D. Close unresolved tickets at end of shift

Correct answer

Escalate the ticket using documented handoff paths, thresholds, and responsibilities

Objective/domain: Operational procedures

Source: Escalation policies for incident management

Question 3 A technician is restoring macOS while preserving the normal disk layout. Which Apple recovery feature is appropriate?

Answer choices

  1. A. Run chkdsk from Terminal to reinstall Finder
  2. B. Use Device Manager to install APFS drivers
  3. C. Enable Boot Camp before restoring Time Machine
  4. D. Use macOS Recovery to reinstall macOS without manually repartitioning first

Correct answer

Use macOS Recovery to reinstall macOS without manually repartitioning first

Objective/domain: Operating systems

Source: Reinstall macOS from macOS Recovery

Question 4 A Windows workstation has experienced repeated operating system errors, leading to possible corruption of protected system files. Which command should the technician use to verify and repair these files?

Answer choices

  1. A. Run ipconfig /flushdns to restore WinSxS components
  2. B. Run taskkill /f to rebuild system binaries
  3. C. Use the SFC command to verify and repair protected Windows system files
  4. D. Run netstat -a to rewrite damaged DLL files

Correct answer

Use the SFC command to verify and repair protected Windows system files

Objective/domain: Operating systems

Source: SFC command

Question 5 A company is assessing its disaster recovery strategy. What is the most critical recommendation for ensuring data can be successfully restored after a data loss event?

Answer choices

  1. A. Exclude critical databases to reduce backup time
  2. B. Rely on a single local backup with no testing
  3. C. Keep multiple backup copies and test restores so recovery objectives can be met
  4. D. Back up only when users report missing files

Correct answer

Keep multiple backup copies and test restores so recovery objectives can be met

Objective/domain: Operational procedures

Source: Back Up Business Data

Question 6 A Windows PC shows a blue screen after a driver update. Which evidence should help narrow the cause?

Answer choices

  1. A. Reset browser cache and retest USB ports
  2. B. Clear print spooler and reinstall Office
  3. C. Disable all event logs and reboot repeatedly
  4. D. Use the Windows stop code and recent driver or system changes to narrow the cause

Correct answer

Use the Windows stop code and recent driver or system changes to narrow the cause

Objective/domain: Software troubleshooting

Source: Troubleshoot blue screen errors in Windows

Question 7 A vendor bulletin announces an operating system security update for an Android phone. What should the technician do to apply this update?

Answer choices

  1. A. Delay all updates until battery health reaches 100%
  2. B. Factory reset before every minor patch
  3. C. Install updates only when the device is on cellular data
  4. D. Install available Android version and security updates through the vendor update process

Correct answer

Install available Android version and security updates through the vendor update process

Objective/domain: Operating systems

Source: Check and update your Android version

Question 8 A browser displays fake malware warnings, opens redirects, and asks the user to call a support number. What should the technician do?

Answer choices

  1. A. Enter account credentials until the alert disappears
  2. B. Remove suspicious extensions and unwanted software causing ads, pop-ups, malware warnings, or redirects
  3. C. Call the number and allow remote access
  4. D. Disable all browser protections permanently

Correct answer

Remove suspicious extensions and unwanted software causing ads, pop-ups, malware warnings, or redirects

Objective/domain: Software troubleshooting

Source: Remove unwanted ads pop-ups and malware

Question 9 A technician is replacing obsolete WEP on a wireless network that supports modern security. Which option should be selected?

Answer choices

  1. A. Use WPA3 with a strong passphrase
  2. B. Use an open network with no password
  3. C. Continue using WEP for compatibility
  4. D. Use WPA2 with TKIP only

Correct answer

Use WPA3 with a strong passphrase

Objective/domain: Security

Source: Wi-Fi security (WPA3)

Question 10 A service outage is impacting multiple departments, and users require timely updates. What should the technician communicate to stakeholders?

Answer choices

  1. A. Use informal chat only for executive updates
  2. B. Communicate incident status, business impact, expected timing, and next steps to stakeholders
  3. C. Share unverified root causes immediately
  4. D. Delay communication until full postmortem is complete

Correct answer

Communicate incident status, business impact, expected timing, and next steps to stakeholders

Objective/domain: Operational procedures

Source: Incident communication | Atlassian

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