dc dotCreds admin@dotcreds.com
Support

Contact dotCreds support

Use this page for purchase help, subscription questions, content corrections, bug reports, and account or checkout problems. You can email admin@dotcreds.com directly or use the form below.

Purchase help Content corrections Technical issues

Fastest routes

  • Purchase or billing issue: include the platform you used and the email tied to the purchase.
  • Question or explanation issue: include the page URL or question ID.
  • Bug report: include device, browser, and what happened right before the problem.
Contact form

Send a support request

Messages go to the dotCreds support inbox. Please include enough detail for us to reproduce the issue or locate the purchase.

You can also contact admin@dotcreds.com directly if you prefer email.

What to include

Purchase or subscription support

If your purchase or subscription was handled through RevenueCat, Apple, Google Play, Stripe, or another checkout platform, tell us which platform you used, the purchase email, and the exam or plan involved. Refunds and cancellations are generally handled by the platform that processed the purchase, and we can help point you to the right place.

Content corrections or report issue

If a question, answer explanation, or source looks wrong, send the page URL or question ID plus the reason it looks incorrect. You can also use the report link directly on practice pages for answer-level issues.

Technical issues

Include the browser, device, and any steps that reproduce the issue. Screenshots or the exact page URL help a lot when a layout, account, or checkout flow breaks.