Question 1 of 11
How would you handle extra plumbing work that changes the price or scope after a California home-improvement contract is signed?
Strong Interview Answer
Document the added work and price in a written change order and obtain the customer’s and contractor’s signatures before performing the changed work. The signed change order becomes part of the contract.
What to Listen For
- written change order
- scope and price
- customer and contractor signatures
- before changed work begins
- California home-improvement contract
Caution
Do not answer only 'get approval.' The strong answer explains that the approval must be written, signed, and obtained before the changed work.