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Agentforce Specialist Study Guide

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Section 1 Manage deterministic behavior with filters and variables Preview

Preview: AI Agents

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Overview

Use shared variables when workflow state must persist across subagents or conversation turns. Pair the stored value with an availability condition so a sensitive action or subagent cannot be selected until the required state is present. Natural-language instructions can guide reasoning, but they do not create the same deterministic gate.

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Section 2 Explain how the reasoning engine powers Agentforce Pro
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Section 3 Configure standard or custom subagents and actions Pro
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Section 4 Connect agents to supported channels Pro
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Section 5 Select the appropriate agent type Pro
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Section 6 Manage Agentforce security Pro
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Section 7 Improve responses with unstructured data Pro
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Section 8 Configure retrievers Pro
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Section 9 Select and configure Agentforce Data Libraries Pro
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Section 10 Choose a search type Pro
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Section 11 Test an agent with Testing Center Pro
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Section 12 Manage and monitor adoption Pro
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Section 13 Deploy from sandbox to production Pro
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Section 14 Determine when to use Prompt Builder Pro
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Section 15 Choose Field Generation or Flex Pro
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Section 16 Assign prompt-template roles Pro
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Section 17 Create, activate, and execute templates Pro
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Section 18 Choose a grounding technique Pro
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Section 19 Write effective prompts Pro
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Section 20 Explain MCP purpose and use cases Pro
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Section 21 Choose when to use Agent API Pro
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Section 22 Explain A2A purpose Pro
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