ServiceNow CAD Practice Test

Answer choices

1. A. Use both because ServiceNow requires an Update Set backup for every repository publication.
2. B. Use Update Sets only after each repository install to make the entitlement valid.
3. C. Do not combine Update Sets with the application repository for the same scoped application development workflow.
4. D. Use both only when the target instance is in the same company.

Wrong-answer review

• A. Use both because ServiceNow requires an Update Set backup for every repository publication.: Incorrect. ServiceNow guidance warns against combining these two movement mechanisms for scoped app development.
• B. Use Update Sets only after each repository install to make the entitlement valid.: Incorrect. Entitlement controls repository installation and is not established through Update Sets.
• D. Use both only when the target instance is in the same company.: Incorrect. The guidance against mixing the mechanisms is not removed merely because instances share an organization.

Answer choices

1. A. Use a Record Producer that targets the application table.
2. B. Use a UI Script because it can create table records from navigation.
3. C. Use a Catalog Item that always creates a Requested Item first.
4. D. Use a report because it can expose editable fields for record creation.

Answer choices

1. A. Use a Business Rule to reject updates after access has already been granted.
2. B. Elevate to the security_admin role before creating or updating ACLs.
3. C. Assign Source Control permission because ACL records are source-controlled metadata.
4. D. Enable Can write on the table before the ACL form becomes editable.

Answer choices

1. A. Clone the table so each user group has its own physical set of fields.
2. B. Use two Import Sets because staging tables provide independent form presentations.
3. C. Create two ACL sets because ACLs determine the order of fields on a form.
4. D. Create separate form views that use different layouts for the same table.

Answer choices

1. A. Generate the functions from the target table's dictionary entries.
2. B. Generate the functions from a REST Message's HTTP methods.
3. C. Generate the SOAP Message Functions from the supplied WSDL definition.
4. D. Generate the functions from the application menu modules.

Answer choices

1. A. Use an onSubmit Client Script because inbound email opens the target form before updating it.
2. B. Use a scheduled job to scan the mailbox and create a new record for every message.
3. C. Use a UI Policy.
4. D. Use inbound email processing to match the reply and update the existing record.

Answer choices

1. A. Enable web-service access only because it controls server-side GlideRecord writes.
2. B. Enable Can read and Can write, and leave Can delete disabled.
3. C. Use a client script to emulate the missing application-design capability only in the browser.
4. D. Enable Can delete only because delete permission includes update permission.

Answer choices

1. A. Send the data directly to a form and let an onLoad Client Script copy values into the table.
2. B. Store the payload in a UI Script and execute the script once for every target record.
3. C. Stage the data in an import set table and transform it to the target table.
4. D. Create an application menu module whose filter contains the incoming values.

Answer choices

1. A. Use a Transform Map script, which runs as part of import processing rather than ordinary record transactions.
2. B. Make the Business Rule global because recursion occurs only in scoped rules.
3. C. Remove current.update() from the Business Rule and use the appropriate rule timing instead.
4. D. Add another current.update() so the database operation completes consistently.

Answer choices

1. A. Publish the application to the ServiceNow application repository.
2. B. Export only the application's table records because data exports contain all application metadata.
3. C. Create an ACL on the source instance because ACL replication is the supported distribution mechanism.
4. D. Copy application metadata manually between instances and treat the copies as the version history.