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SHRM Certified Professional (SHRM-CP)

SHRM-CP Practice Test

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Questions updated at Aug 7, 2026, 12:24 PM CDT

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Today's 10 SHRM-CP questions

Use this SHRM-CP practice test to review SHRM Certified Professional. Questions rotate daily and each answer links back to the source used to write it.

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200 verified questions are in the live bank. Free daily questions are selected from a rotating sample set. Unlock Pro to access the full question bank.

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Question 1 of 10
Objective Total Rewards People Knowledge Domain

Pay data show that comparable jobs are paid inconsistently and that several critical roles fall below the market range. Which People-domain response is strongest?

Concept tested:
Question 2 of 10
Objective Use evidence-based HR decision-making Business Behavioral Competency Cluster

Leaders want HR to replace a recruiting source because one hiring manager dislikes it. HR has source-of-hire, quality-of-hire, time-to-fill, and turnover data by source. What should HR do first under the BASK's Analytical Aptitude competency?

Concept tested:
Question 3 of 10
Objective Talent Acquisition People Knowledge Domain

Hiring volume has increased, but new employees often lack critical job capabilities and leave before becoming productive. Recruiting wants only more applicants. What should HR examine instead?

Concept tested:
Question 4 of 10
Objective Structure of the HR Function Organization Knowledge Domain

HR is standardizing accommodation case handling across several sites. Some managers want diagnoses and full medical records in shared team folders so they can schedule work. What control should HR establish?

Concept tested:
Question 5 of 10
Objective Consultation Business Behavioral Competency Cluster

A leader asks HR to repeat last year's engagement survey because morale seems low. Business conditions, affected groups, and the decision the leader must make are unclear. What should the HR consultant do?

Concept tested:
Question 6 of 10
Objective Communication Interpersonal Behavioral Competency Cluster

Employees hear that a site may close, but leadership has not made a final decision. Rumors are spreading and managers have inconsistent answers. What should HR communicate first?

Concept tested:
Question 7 of 10
Objective U.S. Employment Law and Regulations — Form I-9 reverification Workplace Knowledge Domain

An employee’s employment-authorization document has an expiration date. What should the employer’s I-9 process address?

Concept tested:
Question 8 of 10
Objective Apply ethical practice to HR decision-making Leadership Behavioral Competency Cluster

A senior manager asks HR to exclude a qualified internal applicant from a promotion slate because the applicant previously raised a compliance concern. Which response best aligns with the BASK's Ethical Practice competency?

Concept tested:
Question 9 of 10
Objective SHRM-CP operational level Organization Knowledge Domain

An HR business partner helps managers implement an approved performance-management system and guides employees on how to use it. Which level of HR knowledge is demonstrated?

Concept tested:
Question 10 of 10
Objective Relationship Management Interpersonal Behavioral Competency Cluster

HR and IT each claim ownership of employee-data corrections, causing duplicate work and missed deadlines. Both functions offer conflicting accounts and must share responsibility after resolution. What should the facilitator do first and then establish?

Concept tested:
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The free daily SHRM-CP set includes crawlable question text, answer choices, correct answer labels, objective mapping, and source links. Only the first SEO card includes answer explanations and any extra learning features. Pro-only bank questions stay locked; this section mirrors only the 10 free daily questions already shown on this page.

Question 1 Pay data show that comparable jobs are paid inconsistently and that several critical roles fall below the market range. Which People-domain response is strongest?

Answer choices

  1. A. Review job value, internal equity, external competitiveness, and the organization’s reward objectives before changing pay.
  2. B. Move the issue to risk management without examining compensation data.
  3. C. Publicize a recognition event and leave pay relationships unchanged.
  4. D. Use one competitor’s rate as the automatic salary for every job.

Correct answer

Review job value, internal equity, external competitiveness, and the organization’s reward objectives before changing pay.

Total Rewards covers compensation and benefits decisions that should be evaluated against job value, internal equity, market position, and organizational objectives. A single rate or symbolic recognition event does not answer the evidence.

Wrong-answer review

  • B. Move the issue to risk management without examining compensation data.: Risk management may be relevant to other issues, but it does not replace compensation analysis here.
  • C. Publicize a recognition event and leave pay relationships unchanged.: Recognition can complement rewards but cannot resolve inconsistent pay relationships by itself.
  • D. Use one competitor’s rate as the automatic salary for every job.: One competitor’s rate ignores internal equity, job value, and the broader reward strategy.

Extra learning features

Why candidates miss this

The choice of ‘Move the issue to risk management without examining compensation data’ is tempting because it offers a quick resolution. However, it bypasses the fundamental analysis required to address internal equity and market competitiveness, leading to potentially unsustainable pay practices. (36 words) Likely wrong answer: Move the issue to risk management without examining compensation data. Review focus: SHRM Body of Applied Skills and Knowledge

Objective/domain: People Knowledge Domain

Source: SHRM Body of Applied Skills and Knowledge

Question 2 Leaders want HR to replace a recruiting source because one hiring manager dislikes it. HR has source-of-hire, quality-of-hire, time-to-fill, and turnover data by source. What should HR do first under the BASK's Analytical Aptitude competency?

Answer choices

  1. A. Move the issue to benefits because turnover is mentioned.
  2. B. Eliminate the source immediately because a leader complained.
  3. C. Ignore the data because recruiting decisions are never evidence-based.
  4. D. Analyze the available data before recommending whether the recruiting source should change.

Correct answer

Analyze the available data before recommending whether the recruiting source should change.

Objective/domain: Business Behavioral Competency Cluster

Source: SHRM Body of Applied Skills and Knowledge

Question 3 Hiring volume has increased, but new employees often lack critical job capabilities and leave before becoming productive. Recruiting wants only more applicants. What should HR examine instead?

Answer choices

  1. A. Increase sourcing volume without confirming job requirements, business demand, or the hiring bottleneck
  2. B. Use different selection standards for each candidate and stop evaluating job performance
  3. C. End onboarding after paperwork because relationships and early support are unrelated to talent acquisition
  4. D. Validate role requirements and job-related selection, then strengthen expectations, resources, relationships, and early support in onboarding

Correct answer

Validate role requirements and job-related selection, then strengthen expectations, resources, relationships, and early support in onboarding

Objective/domain: People Knowledge Domain

Source: SHRM Body of Applied Skills and Knowledge

Question 4 HR is standardizing accommodation case handling across several sites. Some managers want diagnoses and full medical records in shared team folders so they can schedule work. What control should HR establish?

Answer choices

  1. A. Limit medical information to appropriate need-to-know access and give managers only the work restrictions or operational information needed to implement the accommodation.
  2. B. Put full medical records in shared folders so every manager can review consistency.
  3. C. Withhold all operational information so no manager can implement an accommodation.
  4. D. Ask coworkers to decide which medical information is relevant to the schedule.

Correct answer

Limit medical information to appropriate need-to-know access and give managers only the work restrictions or operational information needed to implement the accommodation.

Objective/domain: Organization Knowledge Domain

Source: The ADA: Your Responsibilities as an Employer

Question 5 A leader asks HR to repeat last year's engagement survey because morale seems low. Business conditions, affected groups, and the decision the leader must make are unclear. What should the HR consultant do?

Answer choices

  1. A. Diagnose the business challenge and stakeholder needs before offering evidence-based options for the leader's decision
  2. B. Repeat the survey immediately because a familiar tool removes the need for diagnosis
  3. C. Choose the final action for the leader and withhold its likely consequences
  4. D. End support when the survey launches without adoption, feedback, or adjustment planning

Correct answer

Diagnose the business challenge and stakeholder needs before offering evidence-based options for the leader's decision

Objective/domain: Business Behavioral Competency Cluster

Source: SHRM Body of Applied Skills and Knowledge

Question 6 Employees hear that a site may close, but leadership has not made a final decision. Rumors are spreading and managers have inconsistent answers. What should HR communicate first?

Answer choices

  1. A. State what is known, identify what remains undecided, and name the channel for future updates
  2. B. Promise the site will remain open until leadership announces otherwise
  3. C. Wait silently until every operational detail is final
  4. D. Send the same technical briefing to every audience without adjusting tone or detail

Correct answer

State what is known, identify what remains undecided, and name the channel for future updates

Objective/domain: Interpersonal Behavioral Competency Cluster

Source: SHRM Body of Applied Skills and Knowledge

Question 7 An employee’s employment-authorization document has an expiration date. What should the employer’s I-9 process address?

Answer choices

  1. A. A new Form I-9 for every employee every year, regardless of document status.
  2. B. Reverification of U.S. citizens whenever a manager requests it.
  3. C. Reverification when required for an expiring employment-authorization document, without demanding a specific document the employee did not choose.
  4. D. No action because employment authorization never has an expiration date.

Correct answer

Reverification when required for an expiring employment-authorization document, without demanding a specific document the employee did not choose.

Objective/domain: Workplace Knowledge Domain

Source: I-9, Employment Eligibility Verification

Question 8 A senior manager asks HR to exclude a qualified internal applicant from a promotion slate because the applicant previously raised a compliance concern. Which response best aligns with the BASK's Ethical Practice competency?

Answer choices

  1. A. Refuse to manipulate the slate and apply the selection process consistently, documenting the concern through appropriate channels.
  2. B. Remove the applicant because senior-manager preference overrides HR process integrity.
  3. C. Keep the applicant off the slate but tell coworkers the applicant withdrew.
  4. D. Delay the process indefinitely so no formal decision has to be made.

Correct answer

Refuse to manipulate the slate and apply the selection process consistently, documenting the concern through appropriate channels.

Objective/domain: Leadership Behavioral Competency Cluster

Source: SHRM Body of Applied Skills and Knowledge

Question 9 An HR business partner helps managers implement an approved performance-management system and guides employees on how to use it. Which level of HR knowledge is demonstrated?

Answer choices

  1. A. Strategic HR
  2. B. Operational HR
  3. C. Executive HR
  4. D. Learning and Development

Correct answer

Operational HR

Objective/domain: Organization Knowledge Domain

Source: 2026 SHRM Certification Handbook

Question 10 HR and IT each claim ownership of employee-data corrections, causing duplicate work and missed deadlines. Both functions offer conflicting accounts and must share responsibility after resolution. What should the facilitator do first and then establish?

Answer choices

  1. A. Select the intervention before hearing either function's facts or interests
  2. B. Let each function pursue separate outcomes without shared follow-through
  3. C. Clarify facts and underlying interests, then agree on shared goals, responsibilities, and follow-through
  4. D. Declare one permanent winner even if the decision damages the continuing relationship

Correct answer

Clarify facts and underlying interests, then agree on shared goals, responsibilities, and follow-through

Objective/domain: Interpersonal Behavioral Competency Cluster

Source: SHRM Body of Applied Skills and Knowledge

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