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PHR Study Guide

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Section 1 Interpret business context and industry practices Preview

Preview: 1. Business Management (20%)

Preview includes
  • 4 of 5 lesson topics
  • 1 overview segment
  • 3 core concepts
  • 2 exam tips

Lesson Topics

  • Business environment and competitive forces
  • Organizational mission, structure, and operating model
  • Workforce implications of business strategy
  • Industry and labor-market trends

Overview

PHR-level HR work begins with understanding what the organization is trying to accomplish and how external conditions affect workforce needs.

Core Concepts

  • Connect business plans, market conditions, customers, technology, demographics, and competition to HR implications.
  • Understand how organizational structure, culture, products, services, and business processes affect HR priorities.
  • Use scenario planning when future conditions are uncertain rather than treating one forecast as guaranteed.

Exam Tips

  • Ask what business problem HR is supporting before choosing an HR tool.
  • When facts are incomplete, gather relevant business and workforce data before making a broad change.
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Section 2 Reinforce organizational values, ethics, and behavior Pro
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Section 3 Build cross-functional relationships to influence decisions Pro
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Section 4 Recommend and implement practices that mitigate HR risk Pro
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Section 5 Use HR data and analytics to recommend organizational strategy Pro
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Section 6 Apply federal hiring laws and organizational selection policies Pro
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Section 7 Develop and implement sourcing methods Pro
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Section 8 Execute the talent acquisition lifecycle Pro
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Section 9 Consult on professional growth and development Pro
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Section 10 Implement and evaluate career development and training programs Pro
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Section 11 Support succession planning with relevant workforce data Pro
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Section 12 Manage compensation information and support payroll resolution Pro
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Section 13 Implement and communicate non-cash rewards Pro
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Section 14 Implement employee benefit programs Pro
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Section 15 Administer federally compliant compensation and benefits Pro
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Section 16 Analyze employee lifecycle effectiveness and recommend improvements Pro
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Section 17 Collect, analyze, and communicate employee engagement data Pro
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Section 18 Assess organizational culture and recommend improvements Pro
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Section 19 Support outreach, diversity, and inclusion programs Pro
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Section 20 Support workplace health, safety, security, and privacy programs Pro
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Section 21 Promote and consistently apply organizational policies and procedures Pro
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Section 22 Manage employee complaints and workplace concerns Pro
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Section 23 Support positive employee and labor relations under federal law Pro
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Section 24 Consult with management on performance management Pro
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