Section 1
Team Performance
Preview
Preview: People
- 4 of 77 lesson topics
- 1 overview segment
- 3 core concepts
- 2 exam tips
Lesson Topics
- Facilitate a constructive PMP 001
- Create a safe setting invite her PMP 002
- Clear working agreements role PMP 003
- Empower team to make appropriate PMP 004
Overview
The exam tests the 'People' domain of the PMP exam, specifically addressing how to build and manage high-performing teams. Effective team performance isn't just about assigning tasks; it's about fostering collaboration, resolving conflict constructively, and empowering team members to take ownership.
Core Concepts
- **Constructive Discussion Facilitation:** Knowing how to guide discussions when disagreements arise, ensuring all viewpoints are heard and refocusing on project goals is essential. This isn't about choosing a 'winner,' but finding a path forward.
- **Safe Environment Creation:** Creating a psychologically safe space encourages open communication and allows team members to raise concerns without fear of negative consequences. This is vital for early problem detection.
- **Working Agreements & Role Clarity:** Clearly defined roles, responsibilities, and communication protocols minimize misunderstandings and ensure consistent collaboration, especially in virtual or distributed teams.
Exam Tips
- Read the scenario carefully and identify the underlying team dynamic issue before selecting an answer.
- Consider the impact of your actions on team morale and trust – the best answers often prioritize these factors.