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Salesforce Platform Administrator II Practice Test

Salesforce Platform Administrator II Practice Test

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Questions updated at Aug 27, 2026, 5:10 PM CDT

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Today's 10 Salesforce Platform Administrator II questions

Use this Salesforce Platform Administrator II practice test to review Salesforce Platform Administrator II. Questions rotate daily and each answer links back to the source used to write it.

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Question 1 of 10
Objective Validate and monitor deployment Environment Management and Deployment (7%)

A release containing a new Flow and permission set reports a successful production deployment. The change team now needs evidence that authorized users can execute the process and that the automation produces the intended results. What should they do next?

Concept tested:
Source:Application Lifecycle and Development Models
Question 2 of 10
Objective Design advanced object relationships Objects and Applications (19%)

A child record must remain after its related parent is deleted because it has an independent business lifecycle. Which relationship should the administrator prefer?

Concept tested:
Question 3 of 10
Objective Optimize leads and opportunities Cloud Applications (11%)

During lead conversion, sales users need values from a custom Lead field copied into a corresponding custom Contact field. What should the administrator configure?

Concept tested:
Question 4 of 10
Objective Build advanced reports and dashboards Data and Analytics Management (13%)

A dashboard must show each viewer only the data that viewer is permitted to see, rather than always using one fixed user’s visibility. What should the administrator configure?

Concept tested:
Question 5 of 10
Objective Build Lightning pages and app experiences Objects and Applications (19%)

A project management team uses Salesforce to track projects associated with client accounts. The team wants to allow projects to be linked to accounts without enforcing ownership or deletion behavior, ensuring that deleting an account does not automatically delete associated projects. Which type of relationship should an administrator configure between the 'Project' and 'Account' objects?

Concept tested:
Question 6 of 10
Objective Configure collaboration and productivity features Cloud Applications (11%)

Agents repeatedly solve the same issue and the business wants approved troubleshooting content searchable from the service experience. What should the administrator implement?

Concept tested:
Question 7 of 10
Objective Protect fields and sensitive data Security and Access (20%)

Liam can open the affected Opportunity records, but the 'Commission Rate' field is not visible. His profile grants Opportunity Read access. What should the administrator investigate FIRST to diagnose the missing field?

Concept tested:
Question 8 of 10
Objective Use asynchronous or programmatic automation when required Process Automation (20%)

A Claim record-triggered Flow must create a simple follow-up Task immediately after a Claim is committed. The action requires no callout or heavy processing. Which approach is most appropriate?

Concept tested:
Question 9 of 10
Objective Use setup and field audit evidence Auditing and Monitoring (10%)

An API investigation is underway and permissions have not yet been changed. What evidence should be preserved before remediation could alter the investigative context?

Concept tested:
Question 10 of 10
Objective Select sandboxes and lifecycle stages Environment Management and Deployment (7%)

An insurance company needs a test environment containing a representative subset of production data for user-acceptance testing, but does not require a complete copy of every production record. Which sandbox type is the best fit?

Concept tested:
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The free daily Salesforce Platform Administrator II set includes crawlable question text, answer choices, correct answer labels, objective mapping, and source links. Only the first SEO card includes answer explanations and any extra learning features. Pro-only bank questions stay locked; this section mirrors only the 10 free daily questions already shown on this page.

Question 1 A release containing a new Flow and permission set reports a successful production deployment. The change team now needs evidence that authorized users can execute the process and that the automation produces the intended results. What should they do next?

Answer choices

  1. A. Run targeted production smoke tests as representative users, verify the deployed permission set and Flow behavior, and monitor errors or unexpected outcomes.
  2. B. Treat the successful deployment status as proof that every business path and permission combination works.
  3. C. Delete the previous Flow version immediately so rollback is impossible after validation.
  4. D. Refresh all sandboxes before checking the production behavior of the newly deployed components.

Correct answer

Run targeted production smoke tests as representative users, verify the deployed permission set and Flow behavior, and monitor errors or unexpected outcomes.

A successful deployment confirms metadata installation, not complete business behavior. Post-deployment verification and monitoring validate permissions, automation, and expected outcomes.

Wrong-answer review

  • B. Treat the successful deployment status as proof that every business path and permission combination works.: Deployment success does not prove every data condition, permission path, or downstream business process works.
  • C. Delete the previous Flow version immediately so rollback is impossible after validation.: Deleting prior versions immediately can remove rollback context before the new release is proven stable.
  • D. Refresh all sandboxes before checking the production behavior of the newly deployed components.: Sandbox refreshes do not replace direct post-deployment verification in production.

Extra learning features

Why candidates miss this

Candidates often treat a successful load or deployment as proof that dependencies, permissions, relationships, and business behavior are correct. The decisive reasoning for this item is: Deployment status alone does not validate permissions and business behavior. Test the critical Flow as representative authorized users and monitor outcomes. Likely wrong answer: Treat the successful deployment status as proof that every business path and permission combination works. Review focus: Application Lifecycle and Development Models

Interview question

Q: A Flow and permission set deployed successfully to production. What evidence would you gather before declaring the release successful? Strong answer: Deployment success proves the metadata installed; it does not prove business behavior. I would run focused production smoke tests as representative authorized users, verify the permission set and critical Flow paths against production-relevant data, confirm expected outputs and side effects, and monitor failed flows/integration errors or other release signals.

  • deployment success is not functional proof
  • representative users
  • permission verification
  • critical Flow paths
  • production-relevant data
  • post-release monitoring

Caution: Award full credit for correct reasoning and tradeoffs, not for merely naming a Salesforce feature. Challenge broad answers that ignore the deciding constraint in the scenario.

Objective/domain: Environment Management and Deployment (7%)

Source: Application Lifecycle and Development Models

Question 2 A child record must remain after its related parent is deleted because it has an independent business lifecycle. Which relationship should the administrator prefer?

Answer choices

  1. A. Use a lookup relationship rather than master-detail so the child is not inherently lifecycle-dependent on the parent.
  2. B. Use master-detail specifically to preserve the child after parent deletion.
  3. C. Use a roll-up summary as the relationship.
  4. D. Use a page layout rule to determine whether child records survive deletion of the related parent rather than choosing the relationship type for that lifecycle.

Correct answer

Use a lookup relationship rather than master-detail so the child is not inherently lifecycle-dependent on the parent.

Objective/domain: Objects and Applications (19%)

Source: Object relationships

Question 3 During lead conversion, sales users need values from a custom Lead field copied into a corresponding custom Contact field. What should the administrator configure?

Answer choices

  1. A. Use a role hierarchy to copy the value.
  2. B. Create a report subscription to populate the Contact.
  3. C. Change Opportunity OWD.
  4. D. Map the custom Lead field to the appropriate custom Contact field for lead conversion.

Correct answer

Map the custom Lead field to the appropriate custom Contact field for lead conversion.

Objective/domain: Cloud Applications (11%)

Source: Leads and Opportunities for Lightning Experience

Question 4 A dashboard must show each viewer only the data that viewer is permitted to see, rather than always using one fixed user’s visibility. What should the administrator configure?

Answer choices

  1. A. Set the running user to the CEO for everyone.
  2. B. Use a dynamic dashboard that runs as the logged-in viewer.
  3. C. Make the source report folder public to all users.
  4. D. Grant View All Data to every viewer.

Correct answer

Use a dynamic dashboard that runs as the logged-in viewer.

Objective/domain: Data and Analytics Management (13%)

Source: Data Management

Question 5 A project management team uses Salesforce to track projects associated with client accounts. The team wants to allow projects to be linked to accounts without enforcing ownership or deletion behavior, ensuring that deleting an account does not automatically delete associated projects. Which type of relationship should an administrator configure between the 'Project' and 'Account' objects?

Answer choices

  1. A. Establish a many-to-many relationship to allow multiple projects to be associated with multiple accounts, but enforce ownership on the project record.
  2. B. Configure a master-detail relationship to enforce ownership and automatically delete related projects upon account deletion.
  3. C. Create a custom object to store project information separately from account data, eliminating the need for a relationship.
  4. D. Configure a lookup relationship to allow projects to be associated with accounts without enforcing ownership or deletion behavior.

Correct answer

Configure a lookup relationship to allow projects to be associated with accounts without enforcing ownership or deletion behavior.

Objective/domain: Objects and Applications (19%)

Source: Object relationships

Question 6 Agents repeatedly solve the same issue and the business wants approved troubleshooting content searchable from the service experience. What should the administrator implement?

Answer choices

  1. A. Use Opportunity record types.
  2. B. Use OWD as a document repository.
  3. C. Use Salesforce Knowledge with appropriately managed and visible Knowledge articles.
  4. D. Use a Case queue to store troubleshooting text.

Correct answer

Use Salesforce Knowledge with appropriately managed and visible Knowledge articles.

Objective/domain: Cloud Applications (11%)

Source: Service Cloud for Lightning Experience

Question 7 Liam can open the affected Opportunity records, but the 'Commission Rate' field is not visible. His profile grants Opportunity Read access. What should the administrator investigate FIRST to diagnose the missing field?

Answer choices

  1. A. Change Opportunity organization-wide defaults to Public Read Only.
  2. B. Create a sharing rule that grants Liam access to Opportunities owned by his team.
  3. C. Move Liam higher in the role hierarchy.
  4. D. Verify Liam’s effective field-level security for 'Commission Rate', including permissions granted through his profile and assigned permission sets.

Correct answer

Verify Liam’s effective field-level security for 'Commission Rate', including permissions granted through his profile and assigned permission sets.

Objective/domain: Security and Access (20%)

Source: Manage User Access

Question 8 A Claim record-triggered Flow must create a simple follow-up Task immediately after a Claim is committed. The action requires no callout or heavy processing. Which approach is most appropriate?

Answer choices

  1. A. Move Task creation to a nightly scheduled Flow so follow-up work is generated in a separate time-based process rather than immediately after save.
  2. B. Use an after-save record-triggered Flow to create the related Task as part of the Claim automation.
  3. C. Use asynchronous Apex solely to avoid all Salesforce governor limits.
  4. D. Use an Apex trigger because synchronous Apex is not subject to the limits that apply to Flow.

Correct answer

Use an after-save record-triggered Flow to create the related Task as part of the Claim automation.

Objective/domain: Process Automation (20%)

Source: Apex Developer Guide

Question 9 An API investigation is underway and permissions have not yet been changed. What evidence should be preserved before remediation could alter the investigative context?

Answer choices

  1. A. Review only the current page layout, which does not reconstruct the requested historical event.
  2. B. Review only the organization edition and release number, which do not identify the actor or event.
  3. C. Preserve the applicable API/Event Monitoring evidence for the incident window.
  4. D. Count active users and report subscriptions, which do not provide the requested audit evidence.

Correct answer

Preserve the applicable API/Event Monitoring evidence for the incident window.

Objective/domain: Auditing and Monitoring (10%)

Source: Event Monitoring

Question 10 An insurance company needs a test environment containing a representative subset of production data for user-acceptance testing, but does not require a complete copy of every production record. Which sandbox type is the best fit?

Answer choices

  1. A. Use a Developer sandbox because it automatically includes a representative subset of production data.
  2. B. Use a Developer Pro sandbox because it contains a full copy of production data by default.
  3. C. Use production itself and limit testing to records.
  4. D. Use a Partial Copy sandbox populated from an appropriate sandbox template.

Correct answer

Use a Partial Copy sandbox populated from an appropriate sandbox template.

Objective/domain: Environment Management and Deployment (7%)

Source: Application Lifecycle and Development Models

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