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New York Independent General Adjuster Practice Test

New York Independent Adjuster Practice Test

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Questions updated at Aug 24, 2026, 11:40 AM CDT

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Today's 10 New York Independent Adjuster questions

Use this New York Independent Adjuster practice test to review New York Independent General Adjuster Series 17-70. Questions rotate daily and each answer links back to the source used to write it.

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Question 1 of 10
Objective Apply privacy and federal requirements Insurance Regulation (6%)

An adjuster investigating a routine property claim asks a third-party vendor for records. The vendor offers a large file containing unrelated personal information about the insured that is not needed to evaluate coverage, causation, or damages. What is the most defensible claim-handling approach?

Concept tested:
Question 2 of 10
Objective Analyze valuation, causation, and policy structure Insurance Basics (6%)

A warehouse has both old roof deterioration and fresh interior water damage after a severe storm. The issued policy treats covered storm damage differently from deterioration. What should the adjuster establish before deciding how much of the interior repair estimate is payable?

Concept tested:
Question 3 of 10
Objective Apply watercraft, DIC, recreational vehicle, and crop coverage Other Coverages and Options (8%)

A motorhome is damaged in a collision while traveling and the insured also faces a liability claim from another driver. The insured has a recreational-vehicle policy. What should the adjuster do?

Concept tested:
Question 4 of 10
Objective Apply New York homeowners endorsements Homeowners (2011) Policy (10%)

A sewer backs up through a basement drain and damages finished flooring. The base homeowners form does not provide the needed water-backup coverage, but the declarations show a water-backup endorsement. What should the adjuster do?

Concept tested:
Question 5 of 10
Objective Apply New York dwelling endorsements and conditions Dwelling (2014) Policy (6%)

A new dwelling is still under construction when wind damages installed framing and materials at the site. The policy includes a Dwelling Under Construction endorsement. What should the adjuster do first?

Concept tested:
Question 6 of 10
Objective Apply employee dishonesty and financial institution bond coverage Fidelity Coverages (3%)

An employee theft claim establishes a $90,000 covered direct loss. Before settlement, $20,000 is recovered from the employee and the policy requires recoveries to be accounted for in the loss calculation. What should the adjuster do?

Concept tested:
Question 7 of 10
Objective Analyze passenger, bodily injury, property damage, and medical coverage Aircraft Liability Coverages (3%)

A passenger aboard the insured aircraft is injured during a landing and alleges pilot negligence. The aircraft itself also sustains damage. Which coverage should the adjuster examine for the passenger's negligence claim?

Concept tested:
Question 8 of 10
Objective Apply commercial crime, inland marine, equipment, and farm provisions Commercial Package Policy (CPP) (9%)

A bookkeeper diverts company funds into a personal account over several months. The CPP includes Employee Theft crime coverage. Which coverage part should the adjuster investigate first for the direct loss of money?

Concept tested:
Question 9 of 10
Objective Apply named-peril and comprehensive hull coverage Aviation Hull Coverages (3%)

An aircraft suffers landing-gear damage during a hard landing. The insured reports turbulence, while maintenance records show a prior unresolved gear discrepancy. What should the hull adjuster do?

Concept tested:
Question 10 of 10
Objective Analyze accident and health claim coverage Accident and Health Insurance Basics (6%)

An accident policy excludes injuries sustained while participating in a professional sporting event. The insured was injured while jogging recreationally in a public park. What should the adjuster do with that exclusion?

Concept tested:
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Question 1 An adjuster investigating a routine property claim asks a third-party vendor for records. The vendor offers a large file containing unrelated personal information about the insured that is not needed to evaluate coverage, causation, or damages. What is the most defensible claim-handling approach?

Answer choices

  1. A. Accept the entire file because claim adjusters may collect any information concerning an insured once a loss has been reported.
  2. B. Request and retain only information reasonably relevant to the claim investigation and avoid collecting unrelated personal data merely because it is available.
  3. C. Decline all third-party records because privacy requirements prohibit an insurer from obtaining information from outside sources at any stage of the claim investigation.
  4. D. Require the vendor to send all available records so the insurer can decide later whether unrelated personal data might become useful.

Correct answer

Request and retain only information reasonably relevant to the claim investigation and avoid collecting unrelated personal data merely because it is available.

An adjuster should tie information requests to a legitimate claim need. The Series 17-70 outline tests privacy and claim practices, while New York fair-claims guidance discourages unnecessary verification demands.

Wrong-answer review

  • A. Accept the entire file because claim adjusters may collect any information concerning an insured once a loss has been reported.: Incorrect. It conflicts with the cited rule, coverage structure, or factual trigger that controls this scenario. An adjuster should tie information requests to a legitimate claim need.
  • C. Decline all third-party records because privacy requirements prohibit an insurer from obtaining information from outside sources at any stage of the claim investigation.: Incorrect. It conflicts with the cited rule, coverage structure, or factual trigger that controls this scenario. An adjuster should tie information requests to a legitimate claim need.
  • D. Require the vendor to send all available records so the insurer can decide later whether unrelated personal data might become useful.: Incorrect. It conflicts with the cited rule, coverage structure, or factual trigger that controls this scenario. An adjuster should tie information requests to a legitimate claim need.

Extra learning features

Why candidates miss this

More information is not automatically better investigation. The file offered by the vendor contains data unrelated to any material claim issue, so the adjuster should limit collection to information with a legitimate coverage, causation, damages, fraud, or other claim purpose and protect what is obtained. Likely wrong answer: Accept the entire file because claim adjusters may collect any information concerning an insured once a loss has been reported. Review focus: New York DFS — Claims Practices

Interview question

Q: How do you decide what personal information to collect from a third party during a claim investigation? Strong answer: I would define the material claim issue first and request only information reasonably related to coverage, causation, damages, fraud indicators, or another legitimate claim purpose. I would avoid accepting unrelated personal data simply because it is available and would follow applicable privacy and security requirements for any information obtained.

  • legitimate claim purpose
  • relevance/minimization
  • privacy safeguards
  • authorized use/disclosure
  • documented need

Caution: A strong answer balances necessary investigation with privacy; it does not advocate either indiscriminate collection or refusal to gather material evidence.

Objective/domain: Insurance Regulation (6%)

Source: NYDFS Circular Letter No. 11 (2019) — Claims Practices

Question 2 A warehouse has both old roof deterioration and fresh interior water damage after a severe storm. The issued policy treats covered storm damage differently from deterioration. What should the adjuster establish before deciding how much of the interior repair estimate is payable?

Answer choices

  1. A. Apply depreciation to the entire repair estimate first, because valuation must always precede any causation analysis.
  2. B. Pay the entire estimate if any part of the reported loss resulted from a covered cause, regardless of the issued insurance policy's causation language.
  3. C. Divide the estimate equally between covered and excluded causes because the file contains evidence of both conditions.
  4. D. Determine the causal contribution of the covered storm event and the pre-existing deterioration, then apply the policy to the supported damage.

Correct answer

Determine the causal contribution of the covered storm event and the pre-existing deterioration, then apply the policy to the supported damage.

Question 3 A motorhome is damaged in a collision while traveling and the insured also faces a liability claim from another driver. The insured has a recreational-vehicle policy. What should the adjuster do?

Answer choices

  1. A. Use homeowners property coverage for the motorhome because the insured sometimes lives in it.
  2. B. Apply the RV policy's physical-damage coverage to the motorhome and its liability coverage to qualifying third-party claims, keeping those interests separate.
  3. C. Use a single liability limit for both the insured RV damage and the third-party claim because all motor-vehicle damage is liability.
  4. D. Use no-fault coverage for the motorhome repair because motorized recreational vehicles are paid as economic loss.

Correct answer

Apply the RV policy's physical-damage coverage to the motorhome and its liability coverage to qualifying third-party claims, keeping those interests separate.

Question 4 A sewer backs up through a basement drain and damages finished flooring. The base homeowners form does not provide the needed water-backup coverage, but the declarations show a water-backup endorsement. What should the adjuster do?

Answer choices

  1. A. Use the homeowners flood exclusion to deny the loss because sewer backup and river flooding are always the same cause of loss.
  2. B. Apply the water-backup endorsement's trigger, limit, deductible, and exclusions to the documented loss rather than treating it as ordinary flood coverage.
  3. C. Pay under Coverage C only because water-backup endorsements never apply to building property.
  4. D. Apply the endorsement only if the insured also bought an NFIP policy, because water-backup coverage is contingent on federal flood insurance for every water loss.

Correct answer

Apply the water-backup endorsement's trigger, limit, deductible, and exclusions to the documented loss rather than treating it as ordinary flood coverage.

Objective/domain: Homeowners (2011) Policy (10%)

Source: NYDFS Homeowners Insurance — Basic Coverage

Question 5 A new dwelling is still under construction when wind damages installed framing and materials at the site. The policy includes a Dwelling Under Construction endorsement. What should the adjuster do first?

Answer choices

  1. A. Use a commercial builders-risk form instead, even though no such policy was issued, because construction losses cannot be adjusted under a dwelling policy.
  2. B. Treat all building materials as personal property without reviewing the endorsement because they have not yet become a completed dwelling.
  3. C. Review the endorsement to determine how construction status affects covered property, valuation, occupancy conditions, and applicable limits.
  4. D. Apply a completed-home assumption because once framing is installed the under-construction endorsement no longer affects the loss.

Correct answer

Review the endorsement to determine how construction status affects covered property, valuation, occupancy conditions, and applicable limits.

Question 6 An employee theft claim establishes a $90,000 covered direct loss. Before settlement, $20,000 is recovered from the employee and the policy requires recoveries to be accounted for in the loss calculation. What should the adjuster do?

Answer choices

  1. A. Apply the policy's recovery provision to the proven loss and document the net covered amount before limits and deductible are finalized.
  2. B. Pay the full $90,000 and treat the recovered $20,000 as an unrelated gain belonging entirely to the insured.
  3. C. Ignore the recovery because restitution and insurance proceeds are always cumulative and may exceed the actual loss.
  4. D. Reduce the issued insurance policy limit by $20,000 but leave the claimed loss at $90,000 because recoveries affect limits rather than loss.

Correct answer

Apply the policy's recovery provision to the proven loss and document the net covered amount before limits and deductible are finalized.

Question 7 A passenger aboard the insured aircraft is injured during a landing and alleges pilot negligence. The aircraft itself also sustains damage. Which coverage should the adjuster examine for the passenger's negligence claim?

Answer choices

  1. A. Hull insurance coverage for both the passenger and aircraft because one landing event must be handled under one coverage section.
  2. B. Aircraft passenger bodily-injury liability coverage, while aircraft physical damage is evaluated separately under hull coverage.
  3. C. Property-damage liability because a passenger's body is treated as third-party property for aviation liability purposes.
  4. D. Medical payments only, because passenger injury can never create legal liability under an aircraft policy.

Correct answer

Aircraft passenger bodily-injury liability coverage, while aircraft physical damage is evaluated separately under hull coverage.

Objective/domain: Aircraft Liability Coverages (3%)

Source: Avemco — Owned Aircraft Insurance

Question 8 A bookkeeper diverts company funds into a personal account over several months. The CPP includes Employee Theft crime coverage. Which coverage part should the adjuster investigate first for the direct loss of money?

Answer choices

  1. A. Business income, because stolen money reduces the company's earnings and therefore becomes a time-element loss.
  2. B. The commercial crime Employee Theft coverage, including its covered property, employee definition, loss trigger, limit, and proof requirements.
  3. C. Inland marine, because electronic transfers move funds from one location to another.
  4. D. CGL property damage, because the employee's conduct caused financial damage to property belonging to the employer.

Correct answer

The commercial crime Employee Theft coverage, including its covered property, employee definition, loss trigger, limit, and proof requirements.

Objective/domain: Commercial Package Policy (CPP) (9%)

Source: Verisk — BOP vs. CPP

Question 9 An aircraft suffers landing-gear damage during a hard landing. The insured reports turbulence, while maintenance records show a prior unresolved gear discrepancy. What should the hull adjuster do?

Answer choices

  1. A. Preserve the aircraft and records, investigate the landing event and pre-existing condition, and determine what damage is attributable to the covered occurrence under the hull policy.
  2. B. Use aircraft liability coverage because maintenance issues concern negligence rather than physical damage to the insured aircraft.
  3. C. Pay all gear replacement because any damage discovered after a hard landing is automatically caused by the landing.
  4. D. Deny the entire claim because any prior maintenance discrepancy eliminates hull coverage for later accidental damage.

Correct answer

Preserve the aircraft and records, investigate the landing event and pre-existing condition, and determine what damage is attributable to the covered occurrence under the hull policy.

Objective/domain: Aviation Hull Coverages (3%)

Source: Avemco — Owned Aircraft Insurance

Question 10 An accident policy excludes injuries sustained while participating in a professional sporting event. The insured was injured while jogging recreationally in a public park. What should the adjuster do with that exclusion?

Answer choices

  1. A. Apply the exclusion because jogging is athletic activity and exclusions should be extended to factually similar conduct.
  2. B. Delay the claim until the insured proves that no professional athlete was present in the park at the time of injury.
  3. C. Do not apply the professional-sport exclusion because the documented activity does not match the exclusion's stated trigger.
  4. D. Apply half the exclusion by reducing the benefit because recreational exercise creates some of the same risk as professional sports.

Correct answer

Do not apply the professional-sport exclusion because the documented activity does not match the exclusion's stated trigger.

Objective/domain: Accident and Health Insurance Basics (6%)

Source: NYDFS Regulation 64 Claims-Handling Standards — Circular Letter No. 11 (1991)

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